Viewing the on-access activity log file

The VirusScan Console on-access activity log file shows you the history of updates, threat activity, and how VirusScan Enterprise responded. This information can be useful when troubleshooting automatic update activity and policy configurations.

Use one of the following process to access the on-access activity log files:
Note: You must have the on-access activity log file creation enabled. To enable the on-access activity log file, refer to Configuring general settings.

Task

For option definitions, click Help on each tab.
  1. From the Task list, right-click On-Access Scanner, then click Properties to open the dialog box.
  2. From the On-Access Scanner Properties dialog box, click the Reports tab and click View Log. The OnAccessScanLog.txt file appears in a Notepad window. Following is an example of the log file output.
  3. The following table describes the data in the previous OnAccessScanLog.txt example:
    Log entry example Description
    4/27/2010 Date
    1:35:47 PM Time
    Cleaned/Deleted/No Action Taken Action taken
    File updated = version, or (Clean failed because… Description of action
    SRVR\user Credentials
    C:\WINDOWS\system32\NOTEPAD.EXE C:\temp\eicar.com Path and name of the threat file
    EICAR test file (Test) Description of the file

Similar information is available using ePolicy Orchestrator queries. For details, refer to Access queries and dashboards.

Viewing the on-access activity log file