Repairing the product installation

There may be times when you need to repair the installation of VirusScan Enterprise to restore the default setting, reinstall the program files, or perform both steps. You can do this from the VirusScan Console or the command-line.


Using the VirusScan Console

Using the Repair Installation utility, from the VirusScan Enterprise 8.8 Console, select Help | Repair Installation.
Note: This feature is not available from the ePolicy Orchestrator console.

Option Definition
Restore all settings to installation defaults
Restores the VirusScan Enterprise default installation settings.
CAUTION:
Customized settings might be lost.
Reinstall all program files
Reinstalls the VirusScan Enterprise program files.
CAUTION:
Hotfixes, Patches, and Service Packs might be overwritten.


Using SETUPVSE.exe at the command line

To repair or reinstall VirusScan Enterprise from the command line with the SETUPVSE.exe command, use these commands.
Note: For REINSTALLMODE command line parameter options, refer to REINSTALLMODE Property at http://msdn.microsoft.com/en-us/library/aa371182(VS.85).aspx.

Description Command
Install program files only SETUPVSE.exe REINSTALLMODE=sec /q
Install registry files only SETUPVSE.exe REINSTALLMODE=secum /q
Install both program and registry files SETUPVSE.exe REINSTALLMODE=amus /q

Using msiexec.exe at the command line

To repair or reinstall VirusScan Enterprise from the command line with the msiexec.exe command, use these commands.
Note: For msiexec.exe command line options, refer to The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe at http://support.microsoft.com/kb/314881.

Description Command
Install program files only msiexec.exe /I VSE880.msi REINSTALL=ALL REINSTALLMODE=sa /q REBOOT=R
Install registry files only msiexec.exe /I VSE880.msi REINSTALL=ALL REINSTALLMODE=mu /q REBOOT=R
Install both program and registry files msiexec.exe /I VSE880.msi REINSTALL=ALL REINSTALLMODE=samu /q REBOOT=R

Repairing the product installation